These Terms and Conditions govern your use of Woolbet, operated by Win Top Ltd. By registering an account or using any part of the site, you confirm that you have read, understood, and agreed to be bound by the rules set out below. If you do not accept these terms, you must not use Woolbet.

Eligibility and Account Responsibilities

To register and play at Woolbet, you must be at least 18 years of age. Adult residents in the United Kingdom are eligible to register and play under these terms, provided they meet all applicable eligibility requirements. It is your responsibility to ensure that online gambling is lawful in your jurisdiction before creating an account.

Each player is permitted to hold one account only. Opening duplicate or multiple accounts is strictly prohibited. If we identify that you hold more than one account, we reserve the right to close the additional accounts, void any associated balances, and withhold any pending withdrawals pending review.

When registering, you must provide accurate, complete, and up-to-date personal information. You are responsible for keeping your login credentials secure and must not share them with any third party. We cannot be held responsible for losses arising from unauthorised access to your account where you have failed to maintain the security of your credentials. If you suspect that your account has been accessed without your authorisation, you must notify us through our support channels immediately.

Deposits, Bonuses, and Withdrawals

The minimum deposit required to fund your account is £20. Bonuses are activated in accordance with the specific promotional terms attached to each offer. Where a bonus carries a wagering requirement, you must complete the stated playthrough before any bonus-derived funds become eligible for withdrawal. The standard wagering requirement on bonus funds is 35 times the bonus amount. During any active wagering period, the maximum permitted bet per round or spin is £5. Slot games contribute 100% towards meeting the wagering requirement; contributions from other game types may differ and are specified in the relevant promotional terms.

The minimum withdrawal amount is £20. We aim to process approved withdrawals within 0 to 24 hours, though processing times may vary depending on your chosen payment method and any verification requirements. We reserve the right to carry out identity and payment verification checks before releasing funds. Failure to provide requested documentation may delay or prevent withdrawal processing.

Prohibited conduct includes, but is not limited to, multi-accounting, collusion with other players, fraudulent chargebacks, the use of automated software or tools to gain an unfair advantage, and any form of bonus abuse. Where we have reasonable grounds to believe that prohibited activity has occurred, we may suspend or permanently close the account, void balances, and recover any funds obtained through such conduct. We may also report the matter to relevant authorities where required.

We reserve the right to amend these Terms and Conditions at any time. Where changes are material, we will take reasonable steps to notify you. Continued use of Woolbet following any update constitutes your acceptance of the revised terms. If you have a dispute regarding the application of these terms, you should contact our support team in the first instance. We will endeavour to resolve all disputes fairly and in a timely manner in accordance with our internal complaints procedure.

Woolbet is licensed and regulated by Curaçao eGaming (GCB) under licence number ALSI-202509029-FI1. These terms are governed accordingly, and nothing within them affects any statutory rights you may hold.